The role of Senior Account Manager 2

Reports to: Account Director or Senior Account Director

We’re looking for a proactive and ambitious Senior Account Manager to lead key client accounts and deliver high‑quality medical communications projects. This role is ideally suited to a Senior Account Manager looking to make a sideways move. You will bring strong project leadership skills, scientific understanding, and a track record of successful account delivery and be ready to stretch into broader responsibility, greater autonomy, and team oversight.

As a Senior Account Manager 2, you will oversee the smooth delivery of complex, multi‑workstream projects - ensuring accuracy, efficiency, and exceptional standards at every stage. You will play a pivotal role in developing client relationships, shaping account strategy, driving financial performance, and mentoring junior team members.

The role will involve:

· Building and maintaining strong, trusted client relationships and acting as a key point of contact for both strategic and day-to-day discussions.

· Developing strong relationships with key client stakeholders, including Medical Affairs and Commercial teams where relevant.

· Leading client meetings, presentations and status calls with confidence and clarity.

· Providing strategic counsel and contributing to account planning to support long-term client objectives and programme success.

· Supporting global and affiliate market programmes, building relationships with diverse stakeholder groups and ensuring alignment across markets where applicable.

· Anticipating client needs, adding value proactively and identifying opportunities for account growth, including supporting business development activities, proposals, pitches and capabilities presentations.

· Supporting product, brand or data launch activities, from planning through to execution, where relevant to the account.

· Supporting Account Directors in shaping long-term account and project strategies.

· Overseeing end-to-end delivery of multiple, complex medical communications projects.

· Creating accurate project estimates, schedules and resource plans.

· Building strong partnerships with scientific, creative and digital teams to drive integrated, high-quality solutions for clients.

· Briefing and coordinating internal teams across content, creative and digital functions.

· Ensuring all outputs are high-quality, scientifically accurate, compliant and aligned with client expectations.

· Managing project budgets, financial performance, forecasting and profitability.

· Ensuring timely logging of costs, invoicing and reconciliations.

· Promoting best practice in communication, project management and client service across the team.

· Mentoring, line-managing and developing Account Managers, Account Executives and other junior team members, helping to build capability, confidence and excellence across the wider account team.

In order to succeed in this role, you will need the following:

· Scientifically literate, with a bachelor's degree or higher (preferably in biomedical sciences) or equivalent relevant experience.

· Proven experience within a medical communications agency, with strong exposure to Medical Affairs.

· Strong understanding of the healthcare environment, including Medical Affairs functions, Commercial stakeholder needs, compliance requirements and regulatory frameworks.

· Experience working across multiple therapy areas, with prior exposure to immunology being advantageous.

· Demonstrated success delivering a wide range of medical communications activities.

· Experience partnering with both Medical Affairs and Commercial stakeholders and understanding their differing priorities and requirements.

· Experience working with global and affiliate market teams and managing complex stakeholder networks would be advantageous.

· Exposure to product, brand or data launch activities, including cross-functional planning and execution, would be beneficial.

· Demonstrated commercial awareness, including the ability to identify opportunities for account growth and contribute to business development activities.

· Ability to provide strategic input and confidently communicate recommendations to clients and internal stakeholders.

· Strong relationship-building skills, with the ability to develop trusted partnerships across clients, internal teams and external experts.

· Proactive, confident and able to build strong, positive relationships quickly with both clients and internal teams.

· Excellent written and verbal communication skills.

· Strong organisational and project management skills, with the ability to manage multiple complex projects simultaneously.

· Experience mentoring, coaching or line-managing junior team members.

About Scientific Group

At Scientific Group, scientific excellence is at the heart of everything we do. We are committed to being a diverse and inclusive workplace and are working towards ambitious carbon targets across the business. We offer a wide-ranging flexible working policy that allows people to visit the office as much or as little as they would like. Ultimately, we all choose to work at Scientific Group because we want to help improve the lives of our fellow humans and we live this through our company values.

Benefits

• Wide ranging flexible working policy

• Annual leave starting from 25 days

• Private medical/dental cover

• Life insurance

• Discretionary annual performance related bonus

• Independent employee assistance programme

• Memberships for Perkbox and Headspace

• Subsidised gym membership

• Volunteering day

• Salary sacrifice schemes for bicycles and electric cars

• Vibrant social calendar

Further Details

We offer flexible working with no mandated number of days in the office. We ask that you make an effort to attend in-person Townhalls (quarterly) and other company events such as the Summer Party, but beyond that, you are able to work from home as much or as little as you wish!

At Scientific Group, we value diversity and we're committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures and believe that a diverse workforce will enhance our team environment. We are a proud Disability Confident Employer and are open to reasonable adjustments.